Shipping policy

Delivery Terms

We always do our best to get the shipments in your hands as soon as possible! Before you order a product, please take a look at our delivery terms.

1. Shipping Cost


DHL 2-4 workdays

Order value below 50 € - 4,99 € shipping cost

Order value below 99 € - 2,99 € shipping cost

Order value over 99 € - free shipping


Zone 1 - not-EU [Liechtenstein, Switzerland]

DHL 2-4 workdays

Order value below 50 € - 9,99 € shipping cost

Order value below 249 € - 9,99 € shipping cost

Order value over 249 € - free shipping


For deliveries to third countries it may incur additional costs for the end customer.

For deliveries to Switzerland, depending on the value of the goods, the following additional costs may arise for the end customer: 

  • VAT on imports: 7,7% on the tax base
  • Customs duty based on the gross weight of the goods including packaging
  • Customs clearance cost (service cost) by the courier company

Zone 2 - EU [Austria, Belgium, Czech Republic, Denmark, France, Luxembourg, Netherlands, Oland, Monaco]

DHL 2-4 workdays

Order value below 50 € - 8,99 € shipping cost

Order value below 249 € - 8,99 € shipping cost

Order value over 249 € - free shipping


2. Shipping information

The following applies to shipping within the EU:

Please remember that the shipping costs do not only include postage costs. Transport insurance, dispatch processing and packaging are also included in the shipping costs. If you have any questions or suggestions, you are welcome to contact us at any time at 

Separate conditions apply to shipping to third countries (e.g. Switzerland). More information under paragraph 1. Shipping cost.

3. Delivery times

We do everything to ensure that your MENITO MOTO product gets to your home as quickly as possible. If the items are in stock, your order will reach you within 2-4 working days.

In the case of advance payment by bank transfer as the payment method, the delivery time depends on the receipt of payment on our reference account.

4. Returns

Returns are only possible within the return period* of 14 days. You can read our cancellation policy here.

*The statutory right of withdrawal is not affected by this. You can find all the details on your right of cancellation to which you are entitled by law in our cancellation policy.